Operational Trainer

UnitedHealth Group
Type

Other jobs

Position Description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Health care is constantly changing and UnitedHealth Group is driving that change. Now more than ever, we need people like you who can keep pace with the training needs of an organization helping to heal the health care system. When you join us as an Operational Trainer, you will work with an elite team of trainers who share your energy, passion and commitment to learning and development. You will assess, develop, deliver and measure training to meet organizational development needs. Here, you're expected and empowered to be your best, to grow and to develop your skills. Why not join us in helping others do the same? Apply today and start doing your life's best work.

***Candidates must reside in one of the following areas: Cincinnati, OH; Lexington, KY

Primary Responsibilities: 

  • Participate in the development of training programs
  • Prepare training related materials
  • Report training metrics and generate training related reports
  • Work on ad - hoc projects and events
  • Schedule classes
  • Understanding of CPS claim processing, procedure and workflow
  • Functions as liaison between Training and Operations and improve performance
  • Quality data analysis to identify trending for claim and / or call coaching opportunities

Required Qualifications:

  • High School Diploma / GED (or higher)
  • Must live within a commutable distance to one of the following site locations: Cincinnati, OH; Lexington, KY
  • Ability to travel up to 25% of the time
  • Access to reliable transportation that will enable you to travel within the assigned Territories.
  • Ability to work within core business hours with overtime, including evening and weekend hours, based on the needs of the business.

Preferred Qualifications:

  • Presentation and facilitation experience
  • Experience in managing multiple projects for completion

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, United Healthcare, UMR, presentation, communication, trainer, travel, Field Trainer

  • Job FamilyTraining
  • Telecommuter PositionNo
  • affordable and quality health care should be available to everyone.

  The fraudulent emails, which do not originate from any of UnitedHealth Group’s email domains, or those of any of its operating divisions, supposedly ask recipients to contact the sender to start the company’s hiring process by downloading software and/or requesting a fee.   UnitedHealth Group will never request you download software or pay a fee of any sort to explore employment opportunities with our company.

If you wish to verify the legitimacy of any email purporting to have been sent by or on behalf of UnitedHealth Group recruiters,  please call 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday - Friday, for assistance. You also may inquire via email to lifesbestwork@uhg.com.

© 2019 Optum Global Solutions (Ireland) Limited. All rights reserved.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, or you encounter technical difficulties, please call 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday - Friday, for assistance.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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